Playing at Golden Riviera Casino is all about enjoying yourself, and enjoying the casino games in moderation. We strive to always go the extra mile to ensure that you, our valued player, experience nothing but pure enjoyment in a safe and regulated environment. Thus, we encourage players never to play beyond their means by always keeping track of the time and credits you are spending online. Never hesitate to contact us if you think you need help.
These limits are completely optional and are not a requirement for all players at Golden Riviera. We urge you to contact our customer support team if you are interested in setting up limits for yourself.
Cooling-off period – Take a short break from gaming. With this option, you have the freedom to lock your account for 24 hours, or 7/30/90 days. This allows you time to take a step back, reflect and get gaming again when you're ready.
Self exclusion – This is another option which allows you to take a break from gaming. You can decide how long you'd like to deactivate your account for. During this time you will not be able to log into your account.
If a third party requests an exclusion for a player, the player will be contacted directly and the required identification documents will be requested before any action is taken.
Gambling for under 18's is strictly forbidden; gambling involves risk and should be carefully monitored. It can also be harmful and should be done in a responsible manner.
As part of our responsible gaming policy by law, we do ask that all players take extra care to keep your real money casino account number and password confidential. No minors under the age of 18 should be left unattended around your computer or mobile device while playing at our online casino or using the casino software.
We maintain strict controls to prohibit minors from accessing our gaming system as part of our KYC (Know Your Customer) Policy. These procedures require customers to declare that they are of lawful age during the sign-up steps.
The independent organizations listed below can be contacted by anyone seeking advice or suffering from a gambling problem.